Cookies Policy

Cookies are small text files that may be stored on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device, remember selected settings and support certain functions during a visit or on a later visit. Cookies do not usually contain information that directly identifies you, although information collected through cookies may be linked with other information associated with your account or browsing activity.

We may also use technologies that work in a similar way to cookies, including pixels, tags, software development kits, local storage and device-related identifiers. In this policy, we refer to cookies and these similar technologies together as cookies unless a different distinction is needed.

Cookies can be set by the website you are visiting, which are known as first-party cookies. They may also be set by another service provider that supports website features, security, analytics or other functions. These are commonly known as third-party cookies. The use of third-party cookies is subject to the relevant provider's own information practices and policies.

9au Casino may use cookies to provide, maintain, protect and improve the website and its services. The specific cookies used may change over time as website features, security requirements and service providers change. Cookies may be used for the following purposes:

Strictly necessary cookies

These cookies are needed for essential website functions. They may help with account access, session management, security, fraud prevention, page navigation, load balancing and the operation of features you request. Without these cookies, some parts of the website may not work correctly. Because they support core functions, they may not be available for disabling through ordinary website preference tools.

Preference and functionality cookies

These cookies remember choices you make, such as language, display settings, region or other preferences. They can make the website easier to use and may help provide a more consistent experience when you return. If you disable these cookies, some preferences may not be saved and certain features may need to be selected again.

Analytics and performance cookies

These cookies may help us understand how visitors use the website, including which pages are viewed, how visitors move through the site, whether pages load correctly and whether errors occur. The information may be used in aggregated or otherwise limited form to measure performance, identify issues and improve website content, design and usability.

Security, compliance and responsible gambling cookies

Cookies and similar technologies may support security checks, identity and access controls, the detection of unusual activity, the prevention of misuse and the operation of measures intended to promote compliance with applicable requirements. They may also help us remember settings connected with responsible gambling tools or account protections where those features are available.

Advertising and marketing cookies

Where permitted and used, these cookies may help measure advertising campaigns, understand the effectiveness of promotions and show content that may be more relevant to a visitor. Marketing cookies may be placed by us or by approved third parties. They may record information about browsing activity across websites or services, subject to applicable law and your available choices. We do not use this policy to promise that any particular advertising or marketing cookie will always be used.

When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, this tool allows you to review categories of cookies and choose whether to allow optional cookies. Your selections may be stored in a cookie so that the preference tool can remember them. If you use a different device, browser or browser profile, you may need to make your choices again.

You can also manage cookies through the settings of your browser or device. Most browsers allow you to block, delete or restrict cookies, and some browsers provide controls for particular websites. Instructions differ between browsers, so you should refer to the help or settings area of the browser you use. You may also be able to control certain third-party cookies through tools provided by the relevant third party.

Disabling or deleting cookies may affect your experience of the website. In particular, you may be unable to sign in, use account functions, maintain a secure session, save preferences or access some services. Blocking optional cookies may also affect analytics, personalisation or marketing features. Strictly necessary cookies generally cannot be disabled without affecting core website operation.

Cookie controls do not necessarily remove information that has already been collected before your choice was made. They may also apply only to the browser or device where the choice is made. If you clear your cookies, your preferences may be removed and you may be asked to set them again.

• Review the cookie notice or preference tool presented on the website, where available.
• Use your browser settings to accept, restrict or delete cookies.
• Check the settings of your device if it provides controls for advertising or tracking technologies.
• Review the privacy and cookie information provided by third-party services used on the website.
• Remember that blocking necessary cookies may prevent account, security or website functions from operating correctly.

Some website functions may be supported by third-party providers. These providers may use cookies or similar technologies to deliver services such as security, payment support, analytics, website performance, customer assistance or content delivery. The providers may process technical information about your device, browser, interactions with the website or the service being provided.

Third-party providers may operate under their own privacy policies and may offer separate controls for their technologies. We do not control every aspect of a third party's cookie practices. You should review the relevant third-party information before using a service or accepting optional cookies associated with that service.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, language, approximate location, pages visited, links selected, dates and times of visits, referral information and details about how the website is used. The information collected depends on the cookie, the service involved and the settings available to you.

We may use cookie information together with information provided when you create or use an account, where this is necessary for legitimate website, security, service or compliance purposes and permitted by applicable law. We aim to handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

We may update this Cookies Policy when our website, technologies, services, legal obligations or information practices change. An updated version will be made available on this page, with the effective date or other notice shown where appropriate. You should review this page from time to time so that you remain informed about how cookies are used.

If a change requires a new or renewed choice under applicable law, we may provide an additional notice or preference request. Continuing to use the website after an updated policy is published may indicate that you have read the updated information, but it does not remove any rights or choices that apply to you under Australian law.

If you have questions about this Cookies Policy, your cookie choices or the handling of personal information, please use the available contact or support options provided on the website. Do not send sensitive account, payment or identity information through an unsecured channel unless you are directed to do so through an appropriate secure process.